Are you experiencing burnout syndrome?

What is burnout syndrome and how do you know whether you’re affected by it?

This year, the World Health Organization (WHO) expanded on its definition of Burnout – which they only officially recognised last year.

Please note: it is listed in the ‘International Classification of Diseases’ as an occupational phenomenon or syndrome rather than a medical condition or disease.

WHO defines burnout as:

“A syndrome…resulting from chronic workplace stress that has not been successfully managed.” It comprises three aspects…

  1. ‘Feelings of energy depletion or exhaustion.’
  2. ‘Increased mental distance from one’s job or feelings of negativism or cynicism related to one’s job.’
  3. And ‘reduced professional efficacy.’

In this case, burnout only applies in an occupational context. In other words, any non-work overwhelm or exhaustion isn’t taken into account.

WHO will soon develop guidelines to help boost mental wellness at work.

Career considerations:

Certain roles and working environments place you at greater risk. Harvard Business Review describes a number of possible factors. These include:

  • ‘Unrealistically high workloads’
  • A poor sense of job control
  • Bullying and ‘incivility’
  • ‘Administrative hassles’
  • Poor social support
  • Reduced business resources
  • Stressed business leaders
  • Alongside negative ‘leadership behaviours’

If this all sounds far too familiar, you may want to read their article in full. After all, it includes a number of questions to help you decide whether to stay in your role. As they suggest, sometimes a new job is the best solution.

Further burnout resources…

  1. More symptoms (alongside the many ways burnout can affect your health and relationships).
  2. Four prevention tips.
  3. How remote and flexible working can contribute to the syndrome…
  4. And burnout’s relationship with ‘guilty vacation syndrome.’

Feeling there may be a better role to suit your career goals and lifestyle needs? Start your job search here.



At breaking point + common job complaints

As two separate studies say employees are at breaking point, we take a look at what this means. Also sharing the most common job complaints…

An issued shared by 61% of male professionals:

The first survey (conducted by CV-Library and reported by Recruiting Times), reveals that…

  • 61% of men have reached their breaking point. In this case, saying they wish to leave their role due to its impact on their mental health.
  • Female respondents are more likely to admit to experiencing mental health issues in general. However, men are more likely to experience the ‘effects of poor mental health’ at work (81.8% of men versus 67.8% of women for the latter).
  • Sadly, 60.9% of men also feel unable to raise their concerns with their boss for fear of being negatively judged and/or misunderstood.
  • Men would actually be most likely to discuss their mental health experiences with their GP. Conversely, women tend to seek out their friends for support.

The findings also contain a number of proactive recommendations from male professionals. These include:

  • Efforts to ‘promote’ a better work-life balance
  • Counselling service referrals
  • ‘Reduced pressure’ regarding long working days
  • Enabling employees to ‘take time out’ when needed
  • More open discussions about mental health

2 in 5 UK employees are nearing their breaking point…

Separately, the Chartered Accountants’ Benevolent Association (CABA) has carried out research on employee stress levels. This shows that:

  • 40% of all UK employees are nearing breaking point due to increasing stress.
  • Professionals are losing an average of 5 hours’ sleep each week due to work pressure.
  • Respondents also feel stressed for a third of each working day.
  • 70% have ‘vented’ to someone about their experiences, yet 46% have done nothing beyond this – hoping the issues would simply disappear in time.

CABA’s findings also include the most common job complaints:

  1. General workload levels
  2. Poor sense of recognition and reward
  3. Salary/pay rates
  4. Their colleagues
  5. The day-to-day job role
  6. ‘Company culture’
  7. Long working days
  8. How their workload compares to their colleagues’
  9. Their clients
  10. Progression or career path potential

What does this all mean for employers and employees?

  • Both sets of data reflect recent findings regarding job satisfaction in general. Only last month we reported on the swathes of professionals planning to switch roles.
  • Poor work-life balance, high stress and a sense of not being supported all keep cropping up.
  • Employers need to be reading such data and working out how they can do more to listen to their team, reduce pressure levels and make everyone feel more supported. This is all vital for longer-term employee attraction and retention.
  • Employees also need to look at what they can do to improve their own working lives. At the lighter end of the scale, there are ways to increase levels of joy at work and make sure you’re doing enough of what you enjoy outside of your job too.
  • In more serious cases, when you (or someone close to you) see that work stress is really starting to affect you, you may need to seek the support of your GP.

Everyone reaches those times when they simply need to find a fresh environment more suited to their life and career goals. Visit our jobs page to see the latest vacancies. 



Young workers lead the flexible working movement

How younger professionals are driving the flexible working movement. Also featuring some of the latest flexible work news…

Over the weekend, The Independent shared an interesting post titled ‘Young workers are leading the way out of the office.’

It describes some of the current business trends for young professionals both in America and Britain. This includes:

  • Changing jobs for improved work-life balance (as opposed to a title change or step up the career ladder).
  • Prioritising flexible work opportunities; allowing employees to focus on other needs, such as their children, hobbies, and pets.
  • In fact, increasing numbers of employees are actually ‘demanding flexibility’ in their roles.
  • Requesting benefits such as paid paternity leave, ‘generous’ holiday allowance, the chance to work remotely, etc.

A mixed response…

Some may perceive this as a push towards less work or softer working lifestyles. However, proponents argue that this approach says ‘I will work harder and/or more’ if you support a more balanced lifestyle.

The article cites a number of reasons why younger employees are driving this work-life balance focus:

  • They’ve been born into a highly technological world in which they can see other ways of working rather than staying at one desk for set working hours.
  • Other lifestyle choices, such as marrying and babies, are happening later meaning they are ‘more invested’ in their career path by the time they make these decisions and, therefore, know what they want to ask for.
  • Millennials represent the first generation to observe large numbers of women, including family members, live professional working lives. Many have also observed the challenges their parents have faced due to ‘inflexible employers or unstable jobs’.

The piece also raises the notion that more flexible work and other work-life balance improvements could benefit all working generations – saying ‘change the system so we can all succeed’.

Also in the flexible working news…



The parent trap!

How much time does the average working parent get to spend with their children? Plus does having a baby truly affect your career?

This post explores two separate news items from the HR News website. The first investigates how the ‘always on’ business culture impacts parents’ free time…

1) How much time do parents get to spend with their children?

  • British professionals are currently getting less than 30 minutes a day of quality time to spend with their kids, according to Trades Union Congress.
  • It appears that the nation’s working hours, commuting patterns and low energy levels are all contributing to this trend.
  • Parents and non-parents are also struggling to ‘disconnect from work’ at the end of each day, due to the ‘always on’ nature of the modern workplace.
  • Myers-Briggs deems quality time spent with family and friends to be a core contributor to employee wellbeing, highlighting how important this issue is to employers as well as team members.

2) Most Mums believe that having a baby has ‘hindered their career’

  • Sadly, 89% of Mums say that they’ve faced ‘career regression’ on return from maternity leave. They also believe that they are ‘overlooked for career progression’ opportunities.
  • 51% plan to leave their roles if they are unsupported by their bosses.
  • This problem is increasing levels of depression and anxiety among working mothers. 91% of the group used phrases such as ‘anxious, isolated, worried, overwhelmed, lost, stressed and guilt’, etc.
  • Mothers have shared many of the concerning conversations they’ve had with their employers, ranging from those being told ‘the team shouldn’t be punished for their lifestyle choice’ to the business leaders who ‘think maternity leave is a break’.

Are you worried about being (or becoming) a working parent?

  • It appears that many employed parents are facing somewhat of a trap – feeling they’re neither at the career stage they should be or getting to spend enough time with their children when out of work.
  • Employers should look to use effective and supportive strategies to attract and retain this key workforce during such competitive business times. After all, the nation’s skills shortage remains in full swing.
  • Flexible working is one such attractive employee offering, as discussed in the first of the featured posts. However, even taking the time to understand working parents’ ongoing concerns would be a great starting point.
  • Working parents should not need to fear their career opportunities. Where possible, discuss your concerns and/or needs with a trusted party. This could be a manager, business owner or HR professional. If you really feel unsupported, there may be better employers out there for you.
  • Always discuss your career priorities with your Recruitment Consultant. The best agencies don’t just want to submit your CV to a position that suits your experience, yet one that also provides a culture match.

You can apply for the latest vacancies via the jobs pageCV upload, or by email. Here’s what to include in your cover email if you’re emailing a Recruitment Consultant.



Voluntary work: benefits for employers & job-seekers

More people are now searching for voluntary opportunities. We take a look at the benefits for employers, employees and job-seekers alike. There’s also advice regarding how to feature your volunteering experiences on your CV…

  • 40% of Brits are currently volunteering in some capacity, while 70% have done so at some stage, reports HR News.
  • What’s more, Google searches for the phrase ‘volunteering near me’ have increased by 124% throughout the UK over the course of a year.
  • Of the UK nations, England has seen the lowest search trend increase, with an 83% rise.

Voluntary work benefits: for employees and job-seekers

The above-linked article explores what’s behind this increased interest in volunteering. It appears that a number of psychological and physical benefits are driving this trend, including:

  • Improved mental health
  • Reduced loneliness
  • Better physical health
  • A feeling of ‘making a difference’
  • And the opportunity to meet new people

Of course, there are a number of additional benefits that can also enhance your CV, namely:

  • The chance to learn something new, both through the volunteering itself and via any associated training opportunities.
  • To gain practical experience that can bolster your CV; especially if you’re looking to enter a new role or industry.
  • An opportunity to gain new skills and/or to further your existing abilities.

Voluntary work benefits: for employers

It’s not only employees who gain something from volunteering. Employers who encourage their team to volunteer also experience a number of advantages.

Sage People suggests these include:

  • Increased employee retention rates through a ‘deeper commitment and connection.’
  • Greater external brand awareness and a sense of employee pride.
  • Employee empowerment; especially if team members can choose where/when they volunteer.
  • Better teamwork and more ‘connected’ teams.
  • The development of new skills (as above), which can be used in-house.
  • Another opportunity to see who holds internal promotion potential.
  • Alongside enhanced morale and reduced sick leave.

How to feature your volunteering experiences on your CV

There are several ways to effectively include your volunteering experiences on your CV. The best option for you will depend on the length of your CV/amount of relevant experience you have for the positions that you’re applying for…

a) If you already have ample industry/role experience (in addition to your voluntary roles):

  • Simply include a Voluntary Work section after your Career History.
  • Keep this brief. Provide a simple list of where you’ve volunteered (or the most relevant places if this list is too extensive to include in full!), alongside when you volunteered, your voluntary job title, and perhaps a sentence to summarise the most relevant skills or experiences obtained.
  • If you feel that your voluntary insights are especially relevant to your application and this method won’t suffice, then either follow the below guidance or consider creating an additional page to detail your Voluntary work alongside your Career History. Only do the latter if it’s particularly relevant to the jobs that you’re applying for.

b) If you have minimal industry/role experience other than your voluntary roles:

  • Include these within your reverse chronological Career History. This means listing your most recent role at the top and working backwards down your CV, whether the roles are paid or unpaid.
  • However, be sure to include the Voluntary nature of the role as part of your Job Title for any unpaid positions.
  • Treat these roles in the same fashion as the rest of your Career History: detailing your employer, your employer’s industry, job title (as above) and dates of employment.
  • You’ll also provide a more detailed overview of your experiences, skills and achievements from these positions.

Ready to look for a new paid role? Visit our jobs page. For further recruitment advice, please call the office on 01225 313130.



Leaving a job within the first year

Why have so many people left a role within their first year – and how could this affect their job search?

Let’s start with the latest facts…

  • More than half (55%) of people have left a permanent role within the first 12 months, according to a study by Citation.
  • The male participants in this group were most unhappy at work and, perhaps contrary to common opinion, also reported higher levels of anxiety in their last role (63% of men versus only 38% of women).
  • These findings also contradicted recent research with older workers found to be the least happy.

What was at the root of this unhappiness?

The article only cites two reasons for leaving a role within the year:

  1. Poor management (69%).
  2. ‘Hostile’ work environments (62%).

It’s interesting to see that both reasons relate to the ‘people’ elements of work. This does reflect recent research surrounding the importance of strong working relationships.

A number of core employee values are shared, including:

  • Supporting individuals’ mental and physical wellbeing.
  • The strength of good annual leave, bonuses, and sick pay programmes.
  • Flexible working opportunities (which is a popular theme in recent surveys).

Citation additionally recommends a number of tools that employers can use to retain new team members.

How does leaving a role within the first year affect your job search?

There’s no clear-cut answer to this one, it really depends on your CV as a whole…

If prospective employers see a slew of ‘permanent’ openings that have all been left within a matter of months, you may want to rethink your recruitment approach.

  • It could just be bad luck. However, it’s likely that you’re not applying for the right roles and/or you’re accepting jobs that you don’t truly want. After a time, businesses may consider you to be a serial ‘job hopper’ that won’t commit long enough to warrant their time and/or financial investment.
  • It may be worth having an honest conversation with a recruitment consultant who specialises in your industry. What’s more, temping could be a better option for you while you figure things out (see below!). Please note: you’re never advised to leave a permanent role to temp, as you can’t guarantee that you’ll always find work.

It’s a different story if you’ve been undertaking a variety of temporary assignments and your previous employers can vouch for this.

  • Naturally, you should clearly communicate this fact on your CV too. Business leaders will be interested to learn more about your choices during your interviews.

Some industries are also less phased by their high staff turnover levels (and the CVs that reflect this) than others.

  • One popular example is that of the technology industry. As this LinkedIn piece states, employee “turnover can be a sign of a very healthy, very unhealthy or changing industry”.
  • You may want to do your research to understand more about what’s normal or expected in your sector.

Of course, it’s also a very different story for those who have a strong record of commitment.

  • In other words, when job-seekers have only rarely resigned from a role within a shorter time period.
  • It’s much less likely that this will negatively affect your career as a whole. It’s worth discussing what went wrong with your recruitment consultant, and what you’ve learned from your experience to date. Is there a particular type of environment that you don’t want to work within? Is there something you’ve experienced that suited you far better?
  • As ever, during actual job interviews, it’s recommended that you focus on the positives of your prior experiences…and employers!

Keep an eye on our News page for further career tips and insights. You can also see the latest job vacancies here



The stress of taking time off

Why is it so stressful to take time off work – both before and after your holiday? Advice included for employers and employees alike…

We’re all encouraged to book breaks from work and with good reason. Holidays (whether spent at home or away) are necessary to help us unwind and restore our productivity and focus. However, what do you do when the act of taking a break proves stress-inducing?

  • An astonishing 91% of UK employees feel ‘more stressed’ in the days before their break, according to research by Wrike. 92% of German employees feel the same.
  • 43% of the UK group reports feeling ‘very stressed.’
  • This is compared to 42% of French workers who only attest to being ‘slightly stressed’.
  • As for returning from a break, 84% of UK professionals experience stress at this stage.
  • Only 30% of French employees and 29% of Germans report the same.

Why is it so stressful to take time off?

The article discusses the ‘disruptive’ nature of work holidays and how challenging it can be to step away from – or finish – projects to go on leave. This can also leave you worrying about those tasks you’ve got to return to.

These sentiments are supported by ‘‘No time for a holiday?‘, in which we hear that being ‘too busy’ to book time off is the leading reason for people not using their full holiday entitlement.

Advice for employees on minimising your pre- and post-holiday stress:

As we’ve said, breaks are an essential part of your work-life balance.

The World Health Organisation (WHO) has now officially recognised burnout as a real condition. It’s defined as: ‘energy depletion, exhaustion, and negativity resulting from chronic workplace stress.’ So you need to take time off, but you need to know how to do it well.

Harvard Business Review has some excellent tips, some of which are summarised below…

  • Build relaxation into daily life, rather than leaving it until your holiday.
  • If you can, prioritise all tasks a few weeks before you go and ask your manager’s opinion on your list. Focus on this list.
  • Let all necessary parties know that you’ll be away (and, where possible, that you won’t be contactable during this time).
  • Handover tasks to anyone who is covering your absence and let your manager/boss know who this will be.
  • Tidy your desk to reduce clutter-associated stress.
  • Prepare your out-of-office.

As for your return, TIME recommends

  • Allocating some space to catch up on emails as soon as possible.
  • Where suitable, asking to work from home on your first day back.
  • And phasing into a ‘manageable work pace and workload’ to reduce overwhelm.
  • Mind additionally suggests: preparing a healthy dinner and breakfast ready for your return.
  • Using your lunch breaks and leaving on time throughout your first week.
  • Prioritising and setting goals for your upcoming tasks.
  • Decluttering your desk (if you missed that from the above list!).
  • Organising a catch-up with whoever took care of your tasks.
  • Focusing your mind on the most enjoyable aspects of your job.

If these tips don’t help, it could be time to look for a new opportunity.

Advice for employers and managers…

The evidence is clear. All businesses need to support their employees to minimise the risk of burnout (and benefit from healthy and productive teams).

  • Keep an eye on the holiday diary. Make sure that people feel able to book breaks and help employees prep for their time off.
  • Reading the above tips will help.
  • As will booking one or more temps to provide cover support. This is especially essential for small and/or highly busy teams where nobody else is available to receive additional tasks.

Please call the office on 01225 313130 to book a temp or email us for support. 



The over-50s & 60s employment boom

How employees in their over-50s are changing our current and future employment landscape…

Did you know that…

  • Professionals in their 50s and 60s are largely driving the nation’s record employment?
  • 76% of ‘eligible’ job candidates are currently working.
  • More than 80% of new UK roles were filled by employees aged over 50 ‘in the past year up to April’.
  • The number of professionals aged over 65 also increased by 80,000 people within this period.
  • Furthermore, the over-50s group may become the largest working demographic by 2030. 1/3 of employees will already be a part of this group by 2025.
  • More than 8% of people in their 70s are still working, which is significantly more than a decade ago.

Are there enough opportunities for the over-50s employee?

Although the above all sounds highly positive, the demographic is still experiencing challenges.

  • 41% of people aged over 50 say there is a ‘lack of opportunity’ to progress with their current employer.
  • 34% do not know what is required of them to receive a promotion.
  • And 1/5 of this group attributes a ‘lack of training’ to their limited career growth.

These are concerning findings. Especially as both reports suggest older employees could help overcome the national skills shortage.

There are a number of industries that express increased confidence and greater opportunities for respondents.

Also in the news…

Looking for a role that better suits your skills and experience? Visit our jobs page. For further recruitment support, please call the office on 01225 313130. 



No time for a holiday?

Are you one of the many Brits that’s too overloaded at work to use your holiday entitlement this year? Or perhaps there’s another reason you won’t be booking much time off?

This is something of an annual issue. 44% of British professionals opted not to use their full holiday allowance in 2018 – and almost 1/4 (23%) had 6 or more unused days by the end of the year.

What’s more, a new national survey suggests 54% of people won’t benefit from their full entitlement this year either. So, why are so many employees reluctant to book a break from work?

Why many Brits aren’t using all their holiday allowance…

  • 1/4 of people report that they ‘feel guilty’ to use their contractual allowance, blaming their employer’s culture for this. In addition, respondents identified some more specific reasons that could be at the root of their reluctance…
  • Top of the list was being ‘too busy’ to book time off (38%), followed by:
  • Having ‘nowhere to go’ (23%)
  • Not needing as much allowance (19%)
  • Enjoying their job too much (8%)
  • A disapproving boss (7%)
  • And ‘peer pressure from colleagues’ (5%).

The article also explores some related issues. From the prevalence of unpaid overtime to being contacted by work while on leave.

But science says you need a holiday!

Research conducted on men found that those who took shorter holidays generally ‘worked more and slept less’. The post argues that this is perpetuating stress issues and the risk of burnout.

We’re assuming these findings would also apply to female employees, who last year missed out on even more paid leave than their male counterparts.

Perhaps it’s time to review your work-life balance and whether you’re happy with your current lifestyle. If you’re not, there may be better options for you.

Employers and managers should also look to create a culture that encourages everyone to use their holiday entitlement. Booking a temp to cover annual leave needs is a great place to start. Call us on 01225 313130 to discuss how this could work for your business.



The best work-life balance jobs (+ salary details!)

Exploring which jobs have the best work-life balance scores – and whether you’ll have to pick between your lifestyle or your salary…

As each Monday rolls around, you may find yourself wishing your weeks featured less work and more leisure. It’s a common wish and one that often appears to involve a level of financial sacrifice.

After all (and as Recruiting Times reports), this choice often entails a shorter working week and/or part-time hours, which often spells reduced pay.

Well, the latest research by Glassdoor has identified the 15 best roles for work-life balance, with 13 of these meeting or exceeding the national salary average.

The top 10 work-life balance jobs are…

Please note: the brackets indicate the standard national base salary for each role.

  1. Sales Development Representative (£27,000)
  2. Research fellow (£34,000)
  3. Customer Success Manager (£40,000)
  4. Marketing Assistant (£20,000)
  5. Engagement Manager (£48,000)
  6. Data Scientist (£46,000)
  7. Recruiter (£25,000)
  8. Copywriter (£29,000)
  9. Web Developer (£31,000)
  10. Audit Manager (£52,000)

The complete job list and associated ratings can be found in the original post.

Using these findings…

We agree with the positive sentiments expressed in the piece. These findings show that you don’t always have to sacrifice your salary level in order to achieve a more favourable working lifestyle.

What’s more, as Glassdoor suggests, the vast majority of the roles listed can be found in a variety of working sectors and industries.

As ever, we encourage you to do your research to gain more of an understanding of what’s realistic for you to achieve locally. Regularly visiting our jobs page will allow you to see the salaries offered in a variety of different roles.

Your career choices are also highly individual. One person’s ideal work-life balance may be quite different from another’s. Plus what suits you at one point in your career can change with time. Where possible, seek to understand what matters to you…and let your recruitment consultant know your job search priorities!