GDPR: are you unknowingly breaching the law?

What does GDPR mean to you? Perhaps you thought your role in it all ended when you received your last ‘we don’t want to see you go, please stay on our mailing list’ request last summer. Well, you could be unknowingly (and regularly!) breaching this legislation in and out of work…

How employees risk breaching GDPR legislation…

What’s the issue here?

GDPR requires personal data to be secure at all times. Personal data refers to all ‘information about a particular living individual. It doesn’t even need to appear especially private in nature; if someone accessing the data could identify its subject then you are most definitely dealing with personal data.

For this reason, it’s suggested that pseudonyms and encryption, and other such measures, are used to secure all personal data.

Transferring data to phones and laptops, which can easily be lost or stolen, and email accounts and apps, which could be hacked or accessed by third parties, increases your risk of a data breach.

It’s not just employees overlooking GDPR. The Independent reports that many small businesses remain ‘clueless’ about the legislation.

Could you be dismissed for breaching GDPR?

Serious breaches could indeed lead to dismissal; your employer’s disciplinary procedures may state this.

GDPR requires more serious breaches to be reported to the Information Commissioner’s Office (‘ICO’). The ICO has a helpline which will guide you through the necessary measures to ensure the data breach is contained.

This isn’t to say that every breach must be reported to the ICO. Rather, it’s those that are higher risk.

What to do next…

  • Stop using personal accounts and tools to deal with work communications and/or data! If your employer is actually asking you to use these, direct them to the above links to ensure they are aware of the data breach risks.
  • Consult your employer’s GDPR guidelines and training materials.
  • Speak to your HR team or a manager if you have any additional concerns.
  • Visit the ACAS and ICO websites for legal information regarding GDPR.
  • Any employers would be wise to provide adequate training to all team members. Both to ensure you’re being responsible and to support your ‘learning culture’.


Is voicemail dying in recruitment? Advice included!

Why you might want to rethink your attitude towards voicemail when it comes to your job search…

It’s great that there are so many ways to get in touch with recruitment agencies and prospective employers these days. This may be via social media, email, a text, or call. However, research suggests that one method of contact might be dying out. Yes, the title gives this one away, it’s the voicemail!

According to the research (published by HR News):

  • Only 20% of respondents choose to leave a voicemail if they can’t reach their contact by phone.
  • There’s a distinct age divide: middle-aged and older people are far more likely to both listen to and leave voicemails promptly versus their younger counterparts.

What stops people from leaving a voicemail?

  • The primary reason (22%) for not leaving voicemails is that people don’t like to receive them themselves! In other words, they’re trying to do the prospective recipient a favour of sorts. This was closely followed by:
  • The fear of making a mistake that they can’t delete (21%),
  • A belief that it won’t even be listened to (17%),
  • Disliking their own voice (17%),
  • And embarrassment that they’re not speaking directly to someone (15%).

The article also cites a number of reasons that people dislike receiving voicemails.

Advice for job-seekers…

Perhaps it is the case that voicemails are a dying breed of communication. However, whatever your viewpoint, you’d still be wise to brave them for the good of your job search for now!

You never know which HR manager, employer or recruitment consultant might be calling you – nor for that matter their preferred method of contact.

It’s savvy to make sure you’re as accessible as possible and you’re actively listening to and responding to any form of communication regarding your job applications. After all, you don’t want to miss an urgent interview invite or temp assignment. You certainly don’t want to be that one candidate who is always super tricky to get hold of.

Alongside this, leaving voicemails yourself where appropriate allows you the opportunity to impress an employer with your professionalism. Our advice?

  1. If you’re nervous about leaving a message, be proactive. Before you even pick up the phone, jot down a few points that you’d say. Say them aloud to yourself if needed.
  2. Always state your name and number clearly and slowly, repeating any details as appropriate.
  3. If you make a mistake, most voicemails offer the facility to re-record the message. If not, apologise for the confusion and move on…just as you would in regular conversation. Remember, the recipient is also human!

What to do if your voicemails don’t work:

Don’t leave this to guesswork! Make sure that your contact knows in advance that this is the case and ensure you provide alternative routes to reach you.

Additionally, always respond in as timely a fashion as you can. If you’ve asked for emails or texts, be sure to monitor them.

The more proactive you are, and the more you use your initiative, the more points you stack up against your job-seeking competitors!

Looking to contact a recruitment agency for the first time by email? Here’s what to include in your cover message