Operations/General Manager – Bristol

Urgent £40,000-£50,000 - OTE - £45,000 - £55,000 Administrative / Secretarial, HR / Training, Customer Service, Sales / Marketing, Specialist / Other Bristol Full Time

Operations/General Manager –

This is a new role within the organisation and pivotal to the next stage of company growth. The client needs an experienced Manager who can lead the office, warehouse and operations and who will take full control of day-to-day running.

Main responsibilities include:


  • You will strive to manage, motivate and inspire the team
  • Responsible for keeping the purpose, mission and core values on a daily basis
  • Chair weekly management meeting with the MD
  • Help develop new systems/processes
  • Regular calls with staff assisting with questions and facilitating problem solving


  • Log all agreed action points that arise out of any conversation/meeting with any employee and follow up
  • Chair weekly operations meeting
  • Weekly warehouse checks to ensure standards are being maintained
  • Implement ‘Lean’ methodology to decrease waste, improve systems/processes and streamline overheads
  • Resource planning including organising holiday cover


  • Develop clear reporting structure in the business and develop clear job function descriptions and expectations for all roles
  • Monthly one-on-one meetings with all non-sales staff members. Oversee performance (develop clear performance evaluation and reward & recognition system)
  • Quarterly in-depth performance reviews with all staff
  • Recruitment – develop adverts, liaise with agencies, interview candidates etc.
  • Organise on-boarding/training of new employees

Sales & Marketing:

  • Weekly marketing meeting with MD – assisting with marketing ideas
  • Monthly sales meeting with MD and sales team


  • Prompt and thorough review of monthly management accounts with the MD

Essential attributes:

  • An open/positive management style
  • Track record of recruiting/developing people
  • Proven ability to manage people – set clear performance standards and expectations and hold people accountable to them by giving candid, consistent feedback
  • Constantly evaluate, coach and build self-confidence in order to upgrade the team
  • Excellent written and verbal communication skills
  • Strong decision maker
  • Excellent organizational/time management skills – you’ll need to juggle multiple tasks and prioritize effectively on a daily basis
  • Exude positive energy, optimism and passion – you’ll need to inspire and enthuse the team on a daily basis
  • Strong customer service focus
  • Strong time management skills

Salary: £40,000.00-£50,000.00 (depending on experience/ability) + monthly individual and team related performance bonuses

OTE: £45,000.00-£55,000.00


  • A host of benefits – including on-site parking and free lunch every day
  • A close-knit team of motivated people to lead and work alongside
  • Training and personal development opportunities
  • Quality premises in Bristol
  • A healthy, collaborative culture – your opinions and ideas will be valued and respected
  • Being part of a business that has grown rapidly in recent years and which has great prospects ahead!This is an opportunity for you to enjoy leading a friendly, hardworking team in a growing business in a fun industry!


It is Appoint’s policy, as a matter of courtesy to respond to all applications within three working days. However, because of the volume of applications, we are sometimes unable to respond to individual candidates. If we have not contacted you within three working days your application has been unsuccessful and your details have not been retained. Please apply for any other position that you may see in the future.






Please note: Map location is not accurate and is only provided as a guide to the job location.
Reference: KJA313474
Contact: Katherine

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