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BT are currently investigating the issue and we hope to have it resolved as soon as possible.

We are still open for business, so please contact us by email in the first instance and we will respond:

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Appoint Personnel


What is it like to work in recruitment?

Wondering what it’s like to work in recruitment? We look back at our past 18 years in Bath and what we’ve learned so far.

Issue 349 of Bath Life celebrated the magazine’s 15th year in the city and highlighted many similarly longstanding businesses. Well, it got us feeling rather nostalgic!

We’re honoured to have reached the point where some of our candidates were born at the same time as our agency – in 1999. You can imagine how much the city and recruiting landscape has changed in that time. Yet some things remain constant…

It will always be an honour to work in recruitment

We are privileged to support candidates in making their career decisions while helping local businesses to build and shape their teams. This means stepping behind the doors of some fascinating growing brands and gaining firsthand insight into what motivates people’s working lives.

The highs are never dampened

That feeling that comes when a candidate lands their dream job or a client shares some outstanding feedback never leaves. There’s a real buzz that comes from playing such an active part in this, and seeing people progress in the way they’d hoped (and often hadn’t fully imagined possible).

Challenges will always remain

Working in recruitment naturally means working closely with people and businesses; both of which exist within complex landscapes! We’re now almost 10 years past the start of the UK’s most recent major financial crisis. We all know how bleak things could have been for Bath, yet also know how well the city has weathered the storm. We feel fortunate to have supported local people and brands through such a time. Today, the Skills Shortage is one of recruitment –and the nation’s– greatest working challenges. However, we’ve found the positives and have been able to advise job-seekers and employers alike. New challenges will surely come, yet we can all work through them.

It’s a joy to find the perfect CV

Rather like the highs mentioned above, there’s something so special about receiving a CV, or first meeting a person, that so closely matches a recruiting role. Of course, for many roles including specialist and niche opportunities, this can be more akin to a treasure hunt in which it’s we as recruiters searching for the ideal candidates!

It’s important to keep your finger on the pulse

As regional recruiters, we need to be aware of what’s happening in the Bath (and surrounding) business community, as well as the wider impact of national business/economic change. We must also be aware of the changing values of today’s employees. Over the past 18 years, many priorities have shifted. It’s our role to ascertain precisely what these are and help people to make the best decisions for their needs.

There’s always something happening

If you’re bored in recruitment, you’re doing something wrong! Each day presents a new schedule. We may be out visiting clients, holding back-t0-back candidate interviews, undertaking CV searches, phoning candidates for initial chats, attending business fairs, networking with other businesses…really, the list does go on and it makes our days all the more rewarding!

The REC is a positive force for us all

You’ll see we often share the latest REC findings to help keep you as job-seekers and employers informed as to what’s happening in the world of recruitment. We’ve been proud members of the Recruitment & Employment Confederation for many years now and have witnessed some amazing work from this not-for-profit organisation. Not only does the REC Code of Ethics help keep you safe from unsavoury recruitment practices, they also work closely with the government to champion your interests. Essentially, their goal is to ‘build a world-class jobs market’…and the all the stats suggest they’re succeeding!

Your team makes all the difference

We understand exactly why employers are challenged to find the ‘right people’. After all, we realise how fortunate we are to spend each day working with our dedicated team of recruitment consultants; alongside our efficient office and finance team who make sure everything runs smoothly! However many changes have happened between 1999 and 2017, this part has always remained at the core of our service.

We thank you all for joining us on this (somewhat nostalgic!) journey. Here’s to many more years in this wonderful business community. To discuss your recruitment needs, please call the office on 01225 313130.

UK employees most likely to leave

UK employees are more likely to leave their jobs than their European counterparts. So what are the figures telling us?

  • 70% of UK workers would be open to leaving their current role (versus 60% of Europeans)
  • 24% of people are ‘actively looking for new opportunities’
  • And 46% are doing so passively

In addition, fewer UK employees (48%) consider themselves ‘loyal’ than European (58%) workers.

Why are European workers happier than UK employees?

The study, conducted across 13 counties by the ADP Research Institute, suggests fewer UK employees feel valued in the workplace. Nor for that matter do they feel ‘purposeful’.

These feelings are backed up by a perception of poor job security. You can read the full stats and explanation in HRnews.

Elsewhere, a study by UK Power suggests a fifth of UK adults are ‘dissatisfied with their careers’.

In this case, 25% of adults were found to be unhappy with their existing job. Men reported greater dissatisfaction than women (by just 6%), while single people are more than twice as likely to express career frustrations.

  • 52% of respondents feel dissatisfied with their everyday role
  • 44% wish to switch jobs for an increased salary
  • 13% of workers dislike their boss

When asked to consider how a new job would affect their lives…

  • 50% think their general quality of life would improve
  • 33% believe their finances would increase
  • And more than a quarter (26%) say their mental health would be better

Again, you can read the stats –including the reasons why the dissatisfied workers remain in their roles– in full on onrec.

What do these findings tell us?

The research presents a complicated picture. It is unsurprising that 70% of people would consider leaving their current role at some stage. For some time now the career landscape has been characterised by a series of serious roles rather than the old adage of the ‘job for a lifetime’. Therefore, there will always remain a sense of a job having its natural endpoint; however distant this may be.

Such high levels of dissatisfaction are perhaps more insightful/concerning. Yet again, they support the series of career frustrations that have been cropping up in our national news. Some of which we’ve recently highlighted:

  1. Employees feel frustrated by their commutes
  2. Most people say they’ve failed to reach their creative potential
  3. Work is described as a leading cause of personal stress
  4. Many workers feel they lack spare time for ‘free time’

But let’s look at the positives!

We all have career challenges from time to time. Sometimes these can be resolved, or may simply ease as new in-role opportunities arise. And, at other points, they can be that nudge that helps us to seek an exciting new challenge. They can also help us to hone in on our career priorities.

Your Recruitment Consultant is well placed to advise on the job openings that most suit your needs, experience and future goals. Find out more about the Appoint service & submit your CV today.

Why you need a creative side project

Are you achieving your creative potential? Do you even consider yourself creative? We look at the research from Bloom and how this may benefit your career…

Creativity is calling!

The majority (64%) of people say they haven’t reached their creative potential; a statistic which increases among younger respondents (reaching 71% for 18 to 34-year-olds). These findings come from a new art app named Bloom, with the study capturing the attention of a number of media outlets.

While you may be one of the many people that don’t deem themselves creative, the experts argue against this! After all, as children, most of us were naturally able to play creatively. The definition simply being “relating to or involving the use of the imagination or original ideas to create something”.

So, your creativity is within yet, for whatever reason, it’s hidden away. Most likely due to lack of time, workplace priorities or feeling that play is only for children.

Why we all need to be more creative 

Perhaps you think we should just leave things be and get on with our daily lives? Your career could think otherwise! You see, creativity can:

  • Provide another form of self-expression
  • Increase confidence and self-esteem
  • Offer a feeling of reward and self-efficacy
  • Lead to a sense of ‘flow’, wherein you lose yourself to the task at hand
  • Reduce stress and increase mindfulness
  • Foster new skills
  • Help work through personal and workplace challenges
  • And even increase your income! As positions requiring creative thought can be more resilient against technological automation.

How to set up your creative side project

Your creativity can take so many forms. It can be free; it can be quick. Or it can be more of a time/financial investment. Some ideas include…

Free to cheap pursuits:

  1. Set up a YouTube channel or blog
  2. Grow something/s in a container
  3. Take part in an Instagram challenge, such as a photo-a-day
  4. Dust off your camera (or phone!) and up your photography skills
  5. Draw, paint, sketch or colour

More indulgent endeavours in & around Bath:

  1. Sign up for cookery classes and/or work your way through those listed on Visit Bath
  2. Get crafty at The Makery workshops
  3. Book in for a Digital Photography class at Bath College, or perhaps a Creative Writing Course
  4. Take up a local dance class
  5. Check out the Autumn Programme at Bath Artists’ Studios and/or Verve

Of course, these are only a handful of ideas to get you started. Feel you lack the time to do so? You may want to read this post.

[Facts & stats via Refinery 29Stylist (warning: may auto-play video with sound); High50]

How do you feel about your commute?

Our daily commute is getting us down according to two leading HR magazines. How do you feel about yours?

1) HRnews – ‘Is it time to boot the commute?

Our first piece highlights some eye-opening stats:

  • 24 million people regularly commute for 56 minutes a day, with 3.4 million commuting for two hours or more. This can equate to 400 days in a lifetime.
  • The average person now spends £146 a month on their commute or £135,871 across the course of their working life (that’s £305 and £200,000 for Londoners).

It’s not just these stats that made the article stand out. Rather the post also explores the mental and physical consequences of this lifestyle choice.

What’s more, it takes a look at the impact that our daily travel has on our wider working practices. Including how this is shaping the shift towards more flexible working arrangements and an increase in staff fitness incentives.

2) HR Magazine – ‘Employees tempted to leave by shorter commutes

In a separate study conducted by Vodafone, workers were asked how they felt about their travel arrangements. It turns out 60% of people would opt for a shorter or less frequent commute (with the findings split almost evenly between these two alternatives).

The reasons for this are unevenly divided between a desire to save money (30%) and the fact it would be more productive (70%).

Unsurprisingly, Vodafone has used these findings to support the argument for remote working with some tech support. The company suggests productivity could be increased by up to 20% by using such methods. They also support the idea of flexible working for the ‘talent attraction and retention’ benefits.

On a similar note…

Both of the above posts support stats shared in other recent news items. It provides further evidence of the increased demand for flexible working options, while also demonstrating another reason that employees feel they lack spare time.

Such news items are helping to build a greater picture of our daily lives and the challenges faced by today’s worker.

Of course it’s not always easy to find a role close to home; especially if you are following a specialist or niche career path. Often it’s a case of prioritising your core working values and what’s most appropriate at this time.

To start exploring what’s right for you, please visit our jobs page and/or submit your CV today.

World Mental Health Day 2017

Today is World Mental Health Day 2017 – no better time than to review the latest mental health work news…

Why do we need a World Mental Health Day?

Mind says more than one in six workers now face common mental health problems such as anxiety and depression. What’s more, they cite work as the leading cause of personal stress.

The latest Mental Health at Work survey supports this statement. A survey of 3,000 workers says 60% have experienced a mental health issue due to their work. Additionally, 15% say their problems have led to ‘demotion, disciplinary action or dismissal’.

These stats have been shared by Sky News, that separately reveals how the Royal Foundation will be investing £2 million to the cause. Specifically to support workplaces, schools and the military ‘to make mental wellbeing a priority and make sure everyone can get access to the help they need’.

More mental health workplace stats… 

Whichever article you turn to, the findings are worryingly similar. In the region of 5.8 million UK workers have attended work when feeling mentally unwell due to embarrassment, old stigmas and fears of career repercussions. However, mental health also remains a leading cause of workplace absence – and a third of GP ‘fit notes’ (accounting for more than 5 million people) now apply to mental health matters.

What can we do to change this?

As employees, the first thing we need to do is to learn to prioritise our own mental health. Use the contacts and resources below as a starting point, alongside discussing any concerns with your GP.

Managers and team leaders have work to do help break the taboos and open up conversations and lines of support. Resources such as those from Mind may prove helpful.

Of course, employers should also recognise their role to support employees of all levels – which in turn supports the productivity and performance of the wider business. Review working practices and increase HR/team support wherever possible. For recruitment assistance, please call the office on 01225 313130 or email

Contacts & Resources:

  • Samaritans of Bath & District: 01225 460 888 (local charges) / 116 123 (free line). Confidential 24-hour support for all.
  • B&NES Talking Therapies: one-to-one appointments, plus courses and workshops. Anyone aged 18 and over that is registered with a BANES GP can access this service.
  • Mind: this prominent mental health charity offers a variety of insightful materials for individuals and employers.
  • Bryonny Gordon’s Mad World: a 10-episode mental health podcast that opens up the conversation with the help of Prince Harry, Gizzi Erksine, Will Young and more.
  • How to Reduce Stress at Work: our mini guide to help minimise this common workplace problem.

As a reminder, please always contact your GP regarding any mental health concerns. As the stats show, you are far from alone.

How to give good constructive feedback

The power of good constructive feedback can be remarkable, yet do you know how to provide this? We turn to today’s Business Brunch for the answers… 

This topic is the natural follow-up to our Autumn HR Newsletter. How better to take on the latest performance review methods than when you can confidently provide helpful constructive feedback? Especially in the case of more challenging times.

What can we tell you about good constructive feedback?

We thoroughly enjoyed researching this edition, which took us down a number of interesting avenues, including:

  • What is the connection between feedback and employee trust?
  • Which is the most important step in making this effective?
  • How can you use feedback to develop your employees’ (/colleagues’) skills?
  • What are the four main types of feedback?
  • How should your approach differ when discussing positive or negative feedback?
  • Why do managers need more training in this area?

And perhaps most interestingly of all…

  • What do you do when the person you’re working with is particularly difficult/frustrating?
  • How do you give your boss feedback?

We call on Forbes, Harvard Business Review, The Muse, and more to answer each of these questions. You’ll find everything enclosed in today’s Business Brunch.

Supporting your team:

Naturally, many performance issues are related to recruiting the right people in the first place. Both from the element of selecting those leading teams – and finding new recruits that fit your working culture. Call the office today on 01225 313130 to discuss your recruitment needs.

No time for free time?

The British working population is feeling the strain once again, with many people saying they have no time for ‘free time’ in their working weeks…

This statement accounts for 43% of a recent survey population (as reported by HRnews). More specifically, the workers state they have anywhere from ‘little’ or ‘very limited’ to absolutely ‘no’ time to use as they please.

Almost 40% of respondents attribute their increased stress to this lifestyle – and 11% believe it’s affecting their health.

How are workers spending their time away from work?

It is not just our paid work that’s taking over our lives. In fact, overtime only accounted for just over 1/4 of our pre- and post work commitments.

Instead, it’s those everyday household tasks stealing most of our non-work time (39%). Then, in second place, comes our childcare responsibilities (32%).

The rest of this time is split between household admin and a small amount of cooking. See the full percentage breakdown here.

We’re also feeling the squeeze at work…

These responses immediately made us think of our recent article on ‘life admin’ at work. If 82% of full-time workers are completing personal tasks during office hours – and 43% of people have no time for anything beyond their daily chores! – it appears the nation is feeling the responsibility squeeze.

Note: if you haven’t already read the life admin piece, it comes highly recommended. After all, it highlights the data and security risks posed by this common habit.

What can we do about this problem?

The root of this issue will naturally vary by household. For some, it will be the case of a single person undertaking long hours and then holding sole responsibility for everything out of work. For others, it could be the case of some simple time management shifting. Of course, it could also be another sign of ‘hurry worry’!

Due to the heterogeneous nature of this problem, we cannot offer specific advice. However, we do have some key questions for you:

  • Is your current role allowing you to arrive home at a reasonable time? Is there anything you could do about your commute?
  • Is there any flexibility on your working hours?
  • Are you in the position to consider part-time work?
  • Have you ever measured how you’re currently using your out-of-work time to see whether there are any wasted periods that could be repurposed for relaxation or personal interests?
  • Is there anyone that you could ask to help you with your household tasks?

This list is by no means exhaustive, yet the stats certainly highlight the need to intervene in some way. Should a new role be the right next step for you, we’d be delighted to receive your application.

Another record month

August was yet another record month for employment. We explore what’s happening with the latest recruitment stats…

Employment figures are at their highest since records began:

National employment statistics have been recorded since 1971 – and there’s never been a period of greater employment than now.

  • This means more people are in work than ever before (totalling 32.14 million, a rate of 75.3%).
  • Plus unemployment is also at a record low of 4.3%.

At first glance, the latter stat may appear obvious in light of the former. However, our growing working population could spell record employment without such a decline in unemployment.

These stats, created by ONS, show increases across all working age groups.

One of the most marked differences has to be that of the youth employment sector: seeing a 40% improvement in unemployment over the past 17 years.

Pleasingly, these figures relate to an increase in full-time and permanent work as opposed to a predominately part-time/zero hour contract landscape.

Women are also seeing a record month, achieving 70.8% national employment (15.1 million women workers).

Employer confidence has further fallen

Despite the above, employer confidence has dropped by another 3 points since last month. This is revealed by the September REC JobsOutlook (which reviews August’s performance).

  • 33% of businesses now believe economic conditions are worsening, yet 28% feel their confidence in hiring and investment decisions will improve. Hiring intentions also remain ‘stable’.
  • 36% of employers have expressed concern regarding the availability of temps. Furthermore, 59% have referenced the importance of agency workers in facilitating their next period of growth.
  • An impressive 92% of businesses will either keep or increase their permanent headcount over the next 3 months – and an additional 2% will hire over the medium-term versus last month’s predictions.

Kevin Green (the REC’s chief executive) has described UK employers as ‘resilient’. In a separate press piece regarding the above ONS stats, he has, however, highlighted the challenge of sourcing candidates at a time of such low unemployment. Green says, “businesses can only grow if they have access to the people and skills they need.”

Please refer to our Skills Shortage special for more details about recruiting (and/or finding a new job) at such a time.  

[Sources: ONS via Recruiting Times & REC]

Autumn HR News: appraising the appraisal!

It is that time of the year once again. Our Autumn HR News special has officially been issued to inboxes throughout the region (and beyond!)…

Autumn HR News 2017:

This year’s edition is all about the employee appraisal. So many companies have discarded the traditional annual appraisal in recent years. However, there are some exceptional new performance review methods coming to the fore.

Such methods could also play an integral role in the future of the UK’s productivity. To read all the stats, discover the latest performance review methods, and get the latest HR news roundup,  make sure you have your copy.

Email us now if you’re not already on the list. 

More on Appoint’s News Resources…

We are delighted to offer multiple news options to keep you informed. This includes:

  • Our official news feed: where you are right now! It’s here that you’ll find advice features and topical posts – exploring HR and recruitment news and career insights. This also includes our popular FAQ series (everything you have wanted to ask about the recruitment and interview process!).
  • Appoint Business Brunch: a fortnightly roundup to consume alongside your Friday coffee. Each issue focuses on a set theme, written with business owners and aspiring professionals in mind. Find out more about our last issue here / join now!
  • HR Newsletter: the HR News is now on its 41st quarterly edition! Yes, this resource was born in the summer of 2009 and remains one of our most-loved client resources. These two-page specials enable us to go into more depth on key issues for HR professionals, managers, and business owners. Get on the list by emailing us today or sign up via our ‘Clients’ page.

Of course, we’re also on Social:

We’d love to hear your thoughts on the latest topics. Please feel welcome to say hello and tag us in your posts. You can find us on: Twitter / Facebook / LinkedIn. Do let us know if you have any topic requests or questions you’d like to see covered in a future issue.