The job skill of the future

Which one job skill do we all need to work on for the benefit of our future careers?

Most experts agree that automation will dramatically change the job landscape over the coming years. It’s recently been said that “white-collar jobs will be swept away faster by digital change than in any previous economic transformation.” White-collar jobs are those that primarily involve mental and/or administrative work, such as that commonly undertaken by office professionals.

As alarming as talk of job loss is, these digital changes will present benefits to employees and businesses. The above-linked feature also explores how many of our jobs will become easier. Automation is predicted to eliminate many mundane tasks and help us to complete our roles more efficiently.

Yet we also need to adapt as individuals. It’s no good simply letting AI sweep in and remove our jobs. Instead, we need to brush up on our skills and make sure we’re working well alongside new tech.

Certain attributes keep cropping up in these conversations…

…including the job skill discussed in today’s featured study:

Emotional Intelligence (‘EI’ or ‘EQ’) is the skill in question, as researched by Capgemini.

  • 83% of professionals agree that a ‘highly emotionally-intelligent workforce’ will be intrinsic to future success.
  • 61% of executive-level respondents think EI will be a ‘must-have’ career skill within the next 1-5 years. 41% of non-supervisory level employees agree.
  • 76% of executives also say employees need to develop EI to adapt to more client-facing jobs and to complete new tasks requiring skills that ‘cannot be automated’, including ’empathy, influence and teamwork’.

Many employees also believe their skills are replaceable…

  • Just under 2/5 of employees say their job skills will or already have ‘become redundant’ due to automation and/or AI.
  • Currently, only 42% of businesses are training their senior team on EI; this falls to 32% for middle management and just 17% for non-supervisory staff.
  • Yet 75% of business leaders think emotional intelligence can be increased.

Psychologists also agree…

One psychology professor likens EI to mathematical abilities, saying: “there is a certain amount of teaching and tutoring that can be helpful. We can acquire knowledge in the area that will increase the effectiveness with which people use their intelligence.”

Wondering which job skills you need right now?

  • Make sure you’re regularly reading job descriptions for openings in your target sector. Watch our for patterns in employer requirements (particularly when it comes to key skills and personal attributes) and see if there are any gaps you need to work on.
  • It’s always good to think ahead as well. Developing the skills highlighted in such studies may offer a competitive advantage in the future. It also demonstrates initiative – something that’s long been attractive to prospective employers. Ready to get started? Visit the ‘further reading for your future career and job skills’ section towards the bottom of this post.